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Channel: Telecoms Blog from Flip Connect (Hertfordshire) - Category: Help and Advice
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3CX Web Client - First Time Setup Guide

This video guide will run the user through how to enable the Google Chrome 3CX extension.

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SIP Trunks: The Definitive Guide

Find out how SIP Trunks are key to moving away from traditional PSTN to VoIP and IP PBX systems. Choose the right SIP Trunk Providers with our guidelines.

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A Buyer’s Guide to Leased Lines

On the hunt for more information about high-speed internet connections? This guide aims to give you an understanding of one popular option: Leased Lines.

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Installation Guide for 3CX Web Chat

Chat and talk with your website visitors via 3CX regardless of which content management system you are using. Set up is done in 3 easy steps.

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Open for Business: Returning to the Office Post COVID-19

Your team have just got used to working from home and now you've been asked to return to the office. Find out how you can support them transitioning back.

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Top 10 keyboard shortcuts to make you a Microsoft Teams super user

With more people on Teams than ever, you may be wondering how to become an even bigger super user. We asked the Teams team to share their favorite keyboard shortcuts that help them stay efficient....

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Simple Troubleshooting of the 3CX Apps

This blog will help answer the questions we receive from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting.

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Do I need a license to play hold music on my phone system?

In this article we're going to quickly run through the different ways you can enable your business to play music legally through your phone system, including the ways you can do this for free.

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Back to the Office Checklist

Flip returning to the office and a helpful checklist

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3CX Mobile App - Call Handling Userguide - Attended Call Transfer

This is a demonstration of how the 3CX mobile app works, Call Transfer, Attended Call Transfer. How To.

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3CX Mobile App - How to deactivate and activate your profile

In this video you will learn how to deactivating and activating your profile on your 3CX mobile app for Android and iPhone.

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Staying Secure with Cloud Phone Systems

It’s fair to say that at the beginning of the first lockdown, the need for suitable IT and phone systems for remote working was of paramount importance.

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​3CX - 20 Key Features you might not be aware of!

After a recent customer survey, we discovered that some of you are not aware of all the features and benefits the 3CX hosted phone system has to offer.

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3CX - How to log in and out of queues

This video will show you how to log yourself in and out of call queues on both the web portal and mobile apps

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3CX vs Microsoft Teams - Everything you need to know!

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3CX - Call Agent Interactions

This video will show you how to use the features such as Barge In, Listen & Whisper on 3CX from Flip Connect.

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3CX - Hot desking from your handset

This video will show you how to login and out on your handset.

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Why you should be using the 3CX Android and iOS applications

As a keen 3CX advocate for nearly 10 years, I have had my fair share of experience with using 3CX mobile applications so with the newest updates, I wanted to convey my thoughts on the app as we know...

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Can Your Connectivity Support Your Workforce In A Post-Pandemic Future? 

The COVID pandemic forced most UK businesses into a state of remote work. But, as restrictions are lifted and companies are given the get-go to return to the office, how and why should they adapt...

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3CX VS RingCentral - EVERYTHING YOU NEED TO KNOW!

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