3CX Web Client - First Time Setup Guide
This video guide will run the user through how to enable the Google Chrome 3CX extension.
View ArticleSIP Trunks: The Definitive Guide
Find out how SIP Trunks are key to moving away from traditional PSTN to VoIP and IP PBX systems. Choose the right SIP Trunk Providers with our guidelines.
View ArticleA Buyer’s Guide to Leased Lines
On the hunt for more information about high-speed internet connections? This guide aims to give you an understanding of one popular option: Leased Lines.
View ArticleInstallation Guide for 3CX Web Chat
Chat and talk with your website visitors via 3CX regardless of which content management system you are using. Set up is done in 3 easy steps.
View ArticleOpen for Business: Returning to the Office Post COVID-19
Your team have just got used to working from home and now you've been asked to return to the office. Find out how you can support them transitioning back.
View ArticleTop 10 keyboard shortcuts to make you a Microsoft Teams super user
With more people on Teams than ever, you may be wondering how to become an even bigger super user. We asked the Teams team to share their favorite keyboard shortcuts that help them stay efficient....
View ArticleSimple Troubleshooting of the 3CX Apps
This blog will help answer the questions we receive from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting.
View ArticleDo I need a license to play hold music on my phone system?
In this article we're going to quickly run through the different ways you can enable your business to play music legally through your phone system, including the ways you can do this for free.
View Article3CX Mobile App - Call Handling Userguide - Attended Call Transfer
This is a demonstration of how the 3CX mobile app works, Call Transfer, Attended Call Transfer. How To.
View Article3CX Mobile App - How to deactivate and activate your profile
In this video you will learn how to deactivating and activating your profile on your 3CX mobile app for Android and iPhone.
View ArticleStaying Secure with Cloud Phone Systems
It’s fair to say that at the beginning of the first lockdown, the need for suitable IT and phone systems for remote working was of paramount importance.
View Article3CX - 20 Key Features you might not be aware of!
After a recent customer survey, we discovered that some of you are not aware of all the features and benefits the 3CX hosted phone system has to offer.
View Article3CX - How to log in and out of queues
This video will show you how to log yourself in and out of call queues on both the web portal and mobile apps
View Article3CX - Call Agent Interactions
This video will show you how to use the features such as Barge In, Listen & Whisper on 3CX from Flip Connect.
View Article3CX - Hot desking from your handset
This video will show you how to login and out on your handset.
View ArticleWhy you should be using the 3CX Android and iOS applications
As a keen 3CX advocate for nearly 10 years, I have had my fair share of experience with using 3CX mobile applications so with the newest updates, I wanted to convey my thoughts on the app as we know...
View ArticleCan Your Connectivity Support Your Workforce In A Post-Pandemic Future?
The COVID pandemic forced most UK businesses into a state of remote work. But, as restrictions are lifted and companies are given the get-go to return to the office, how and why should they adapt...
View ArticleNuisance Calls - We can help!
New data has reported that well over 1 billion nuisance calls (e.g. silent calls, spam or frauds) have been made to people in the United Kingdom in 2021 so far and, more worrying is that nuisance...
View Article3CX Live Chat Solution
Statistics show more than half of all customers prefer to chat with someone in real-time. Installing a live chat solution on your website will not only improve customer satisfaction, it will also...
View ArticleCall Fraud: Is Your Phone System Protected?
Call Fraud is when a hacker accesses your phone system to make fraudulent calls from your account usually to international destinations that results in you accumulating a bill (usually large!). They...
View ArticleStream 3CX Video Conferences on YouTube
To ensure that your presentation or webinar reaches the widest audience possible 3CX Video conferencing version 18 can stream your meetings to an unlimited number of participants using YouTube live...
View Article3CX Phone System - Call Reporting Overview
This video will give you an overview of the call reporting functions of 3CX
View Article3CX CRM Integration
Customer Relationship Management (CRM) platforms are a vital tool for businesses to keep track of their interactions with prospects and customers. In this blog, we will explore the integration between...
View ArticleFLIP CONNECT PARTNER PROGRAM OVERVIEW
As a partner, you will get access to all our expertise, skills and support delivered by our fully accredited technical engineers. Coupled with a dedicated account manager who will help identify the...
View Article3CX Hosting: How to Choose the Right Provider
If you're considering hosting your 3CX phone system in the cloud, one of the most important decisions you'll make is choosing the right hosting provider. With so many options available, it can be...
View ArticleA 3CX Security update from Flip Connect
We want to update you on recent security concerns related to the 3CX desktop app, which we offer as part of our telecom services. As a company, we take data security and privacy extremely seriously...
View ArticleHow Much Does It Cost to Call 020 Numbers? A Comprehensive Guide
Are you curious about the true cost to call 020 numbers? Look no further! In this comprehensive guide, we'll break down everything you need to know about dialling these numbers, so you can finally...
View ArticleHow To Get A Virtual Phone Number in the United Kingdom
Are you a business looking to connect with customers in the United Kingdom? If so, getting a virtual phone number could be the solution you've been looking for. A virtual phone number allows you to...
View ArticleHow To Buy A Business Phone Number: The Do's and Don'ts
Looking to buy a business phone number? It might seem like a simple task, but there are certain do's and don'ts you need to be aware of to make a smart choice. In this article, we will guide you...
View ArticleUnderstanding the Call Recording Law in the UK: A Comprehensive Guide
Welcome to our comprehensive guide on understanding the call recording law in the UK. Whether you are a business owner, call center manager, or simply curious about the legalities surrounding call...
View Article5 Must-Have Law Firm Phone Features in 2024
In the high-stakes world of law, a reliable and feature-rich phone system is no longer a luxury – it's a necessity. In 2024, with the legal landscape evolving faster than ever, law firms need phone...
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